Published 2026-02-26
Usherwood Office Technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.
We are currently looking to hire an Administrative Sales Support Specialist to work from Usherwood’s HQ in Syracuse, NY. This is an excellent entry‑level opportunity for someone looking to begin or grow a career in sales support, customer service, or business operations. This role works closely with our sales team and internal partners to help keep client orders and agreements moving smoothly.
Key Responsibilities Process sales orders , ensuring required details are complete, accurate, and submitted on time Assist sales professionals with day‑to‑day requests so they can spend more time with clients and prospects
Respond to requests promptly and provide helpful, easy‑to‑understand explanations with support from your team
Support lease approvals, upgrade quotes, and other pre‑sales activities with guidance and training
Work with pricing and sales teams to help move special pricing requests forward
Learn and help reinforce required agreement paperwork across all Usherwood offerings
Perform an initial review of new client agreements to ensure information is complete (training provided)
Partner with sales professionals and clients to correct or clarify agreements after submission
Take ownership of assigned client transactions from submission through delivery or project completion, with team support
Skills & Qualifications
Strong communication skills and a positive, team‑oriented attitude
Willingness to learn new systems, processes, and products
Basic organizational skills with the ability to manage multiple tasks
Comfort working in a fast‑paced, collaborative environment
Previous administrative, customer service, or sales support experience is helpful but not required
What We Offer
Compensation: Competitive base salary with quarterly bonus opportunity. 4 weeks PTO!!! Benefits: Comprehensive health, dental, and vision insurance, 401 K with company match, PTO / Holidays, and much more. Culture: Join a team that values growth, innovation, and world class service.
Career Development: Excellent training where you’ll be working alongside industry experts and leaders committed to your success.
Equal Opportunity Employer:
At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!
