Title: Manager, Search Architecture & Site Optimization
Location: Houston, TX
Duration: Direct Hire
Work Authorization: US Citizen, Green Card Holder, or Authorized to Work in the US
Manager, Search Architecture & Site Optimization
As Manager of Search Architecture & Site Optimization, you'll drive and collaborate with the key components of the full search and browse stack from the user experience focused on the customer conversion funnel. You'll lead efforts to introduce new onsite search features and functionality, oversee optimization efforts, and develop search measurement plans and dashboards. You'll also establish and consistently refine the process to create/manage relevant search terms & site taxonomy support for new and existing products.
Work Experiences:
6+ years of digital design experience required
Skills:
Self-motivated and able to work in a fast-paced environment while adhering to strict deadlines
Professional demeanor, effective listener, clear presenter, and succinct writer
Ability to analyze, articulate, and solve complex problems and concepts to make effective business decisions
Strong interpersonal, written, verbal communication, and presentation skills, with the ability to interface effectively with individuals at various levels, both internally and externally
Ability to effectively prioritize workload in a frequently changing environment while remaining detailed and organized
Exemplifies passion for the business and leads by example with a solution-oriented style
Working knowledge of eCommerce search tools (EG: Algolia, Elastic Search, Bloomreach, KiboCommerce, ContentStack)
Working knowledge of eCommerce reporting tools: Adobe Analytics, Google Analytics, and Quantum Metrics
Experience with Search, Personalization, and Customer Data Platforms
Experience working with of JSON, Python, SQL code base
Responsibilities:
Experience driving and collaborating with the key components of the full search and browse stack from the user experience focused on the customer conversion funnel
Lead efforts to introduce new onsite search features and functionality to website; collaborate with product manager and merchandising teams to create a best-in-class search experience
Oversee optimization efforts, including improvements to keyword search logic, relevancy strategies, redirects/enhancements, and search A/B Testing in partnership with Digital Merchants
Develop search measurement plans and dashboards; monitor search metrics and KPIs; interpret onsite search feedback; translate findings into strategic action for key seasonal and year-long categories and products
Establish and consistently refine the process to create/manage relevant search terms & site taxonomy support for new and existing products; ensure consistency in approach and delivery
Support and implement product data/attribution standards and best practices to optimize the onsite search accuracy
Benchmark the website onsite search experience versus competitors; translate findings into strategic action
Provide leadership, training, and coaching to ensure the team is committed to achieving team goals
Physical Requirements & Attendance:
Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
Regular attendance required
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