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Hotel Front Desk, Part-time, Multiple Shifts

Last update 2025-02-15
Expires 2025-03-15
ID #2536509026
Free
Hotel Front Desk, Part-time, Multiple Shifts
United States, Alabama, Houston,
Modified January 6, 2025

Description

***Mon-Thurs: 2pm-10 PM***
***Thursday 6am-2pm***

*** Night Audit overnight work from 10pm to 6am. ***

ONLY Part-Time Positions are available. We are located in Webster, TX on NASA Rd 1. in the Clear Lake area.

Super 8 looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will become familiar with the hotel layout, be up to date with different rates and special offers. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, pro-active, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: • Greeting and thanking guests in a sincere, friendly manner. • Checking guests in on arrival and out on departure. • Posting charges to appropriate guest accounts. • Anticipating and addressing guests' needs, and resolving their problems and complaints. • Assisting guests with disabilities. • Operating switchboard and assisting with inquiries. • Assisting the reservations manager with taking reservations. • Collaborating and communicating with other internal departments to ensure guest satisfaction. • Complying with company procedures and safety policies. • Performing duties on a daily checklist. Front Desk Agent Requirements: • High school diploma or suitable equivalent. • Have reliable transpiration to/from work. • 6 months - 1 years front desk agent experience preferred, but not required • Well-groomed, professional appearance. • Outstanding written and verbal communication skills. • Team player, but be able to work alone • Physically agile, and able to stand for extended periods. • Available to work shifts, over weekends, and on public holidays. • LANGUAGES: English, Spanish speakers preferred. Job Type: Part-time Pay: $9.00 - $11.00 per hour Benefits: • Employee discounts on hotels • Daily pay option • Discounted mobile phone plan through T-Mobile Supplemental Pay: • Must Arrive on Time, Dressed and ready for work. - Must arrive on the days scheduled for work. - Must communicate with guest with professionalism, and genuine care for the industry. Schedule: Part Time 3 to 4 days per week • 8-10 hour shifts • *** Overnight shift 10pm - 6 AM - Graveyard Shift Must have: • Holiday availability • Weekend availability Education: • High school graduate/diploma or equivalent (Preferred) • Some college education (Preferred)) Experience: • Hotel experience: 6 months - 1+ year (Preferred) • Customer service: 1+ year or more (Preferred) Work Location: Super 8 Houston NASA 18103 Kings row Houston, TX 77058 (on NASA Rd 1 in Webster, TX)

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Month
Occupation: Hotel front desk, part-time, multiple shifts

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