Licensing & Contracting Specialist Job In Hartford, Connecticut

Published 2023-09-07
Expires 2023-10-07
ID #1834355631
Licensing & Contracting Specialist Job In Hartford, Connecticut
United States, Connecticut, Hartford,
Published September 7, 2023


The Licensing & Contracting Specialist will assist in administrative work to support a sales growth initiative. This position will draw upon skills in research, reporting, attention to detail, multiple system navigation, and communication. The Licensing & Contracting Specialist will need to be a self-starter, detail oriented, organized, diligent, resourceful, and a quick learner.

Onboard new Marketing Organizations, Agents, and Agencies to sell products in a high-volume environment with accuracy

Utilize a checklist approach to ensure all required credentials are in good order

Order and interpret background investigations appropriately

Validate critical compliance regulations are fulfilled correctly

Follow a detailed state matrix to validate appropriate state training requirements are completed

Maintain multiple systems and thoroughly document work activity and ongoing communication on assigned tasks

Calculate and verify commission accurately

Answer a high-volume of emails and calls to resolve contractual and commission inquiries

Develop professional and dependable working relationships across the organization and with external customers

Assist in swift escalation resolution

Identify and escalate trends, issues, and make recommendations for change

Provide timely responses and accurate information on inquiries, detailed statuses, and reporting

Support time-sensitive research initiatives and projects

Remain current on changes and updates for processes and operational procedures to ensure compliance with all regulations and expectations

Meet quality and productivity goals and deadlines for department standards

Mentor, train, and provide on the job training support to new team members

Responsible for adhering to all company guidelines and policies

Other responsibilities as assigned

Minimum of 2 years of customer service experience

Proven ability to quickly learn new systems, concepts, procedures, and apply knowledge

Ability to review and analyze incoming documents against company and state requirements

Demonstrated data entry accuracy, high quality performance and productivity in a high-volume environment

Application of flexibility and time management when handling multiple tasks

Ability to maintain a positive attitude dealing with difficult situations

Strong interpersonal skills with willingness to successfully support a team environment

Exhibited attention to detail and organizational skills

Demonstrated oral and written communication skills

Proficient software skills, including Microsoft Office

Strong computer skills with the ability to work simultaneously in multiple systems with dual monitors


Prior experience in Financial Services industry with knowledge of annuity products, Licensing & Contracting, general rules and regulations

Motivated self-starter

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Per annum
Occupation: Licensing & contracting specialist

⇐ Previous job

Next job ⇒     


Contact employer

    Quick search:


    Type city or region