Desktop Support Analyst Analyst Job In New York County, New York, Infinity Consulting Solutions, Inc

United States, New York, New York County
Published 2022-09-23
Expires 2022-10-23
ID #1181639931
Desktop Support Analyst Analyst Job In New York County, New York, Infinity Consulting Solutions, Inc
United States, New York, New York County,
Published September 23, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Per annum
Occupation: Desktop support analyst analyst
Work from home:

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Service Desk Analyst

Long Term Contract

Onsite - NYC


Provide support for hardware and software at their location

Provide front line user support of our internal and external systems and services.

Complete and close incidents and work orders in a timely manner

Coordinate the resolution of or resolve all Service Desk Tickets

Update incidents and service requests within agreed response times

Establish, develop, and maintain key business relationships at assigned location(s)

Imaging of desktop and laptops

Ability to effectively plan, manage, prioritize and work on multiple simultaneous tasks


IT Support experience providing remote and in-person desktop/walk-up support in an enterprise environment

Bachelor's degree preferred or comparable work experience

Strong knowledge of Windows. Knowledge of MAC is a plus

Advanced working knowledge of end-user technology including: hardware, software, Windows, Apple, and mobile devices

Experience using ServiceNow or similar ticketing systems

SCCM packaging experience is a plus

MDM knowledge, JAMF preferred

Strong verbal and written communication skills

Ability to work autonomously with minimal supervision as the single point of contact onsite

About Infinity Consulting Solutions

At Infinity Consulting Solutions our mission is to cultivate successful long term relationships with candidates and clients matching the right candidate with the right client. We believe technology cannot replace the real personal relationships we cultivate. We reject the notion that technology alone is the answer to staffing which is why we our successful partnerships rely on collaboration NOT automation. ICS has been providing flexible staffing solutions for over 20 years in Information Technology, Compliance, Accounting / Finance and Corporate Support. Our staffing solutions include Contract, Temp to Perm and Permanent Placement.

ICS is an Equal Opportunity Employer.

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    Finance is a field that deals with the study of investments. It includes the dynamics of assets and liabilities over time under conditions of different degrees of uncertainty and risk. Finance can also be defined as the science of money management. Finance aims to price assets based on their risk level and their expected rate of return. Finance can be broken into three different sub-categories: public finance, corporate finance and personal finance.

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