Job Descriptions:



Provides library technical and research services to internal clients across the Association.



1. Assists in the operations and administration of the organization’s internal Knowledge Management system.



2. Troubleshoots and resolve complex connectivity issues: user support, authentication, database and e-journal changes, subscription platform changes, network, and IP issues, etc.



3. Assists in building, authoring, and designing library web pages.



4. Assists in creating new library programming and marketing Library products and services.



5. Assists in giving library overview and instruction sessions, creating user guides, videos, and tutorials as needed.



6. Performs routine library collection maintenance and processing, including checking and shelving books, magazines, and copy cataloging.



7. Creates, develops, and maintains library resource guides (using LibGuides)



8. Conducts literature searches, market scans, and legal research; compiles, organizes, synthesizes, evaluates, analyzes, and interprets research results.



9. Monitors and responds to "Ask a Librarian" email information requests and provides in-person reference service in the physical library.



10. Participates in special projects and any other duties as assigned.



Requirements:



Master’s degree in Library Science (ALA accredited)



3+ years of experience



Expertise in using SharePoint (Modern – for web authoring), Knowledge Management systems, Integrated Library Systems (ILS), Chatbot, graphic design tools (CANVA), and MS Suite of tools.



Expertise in searching the Web and commercial database services such as Lexis-Nexis, Westlaw, EBSCOhost, and Factiva.



Ability to synthesize and provide actionable information on research findings.



Ability to work independently, within a collaborative structure, and in a high-production environment.



Ability to prioritize and work well under short deadlines.



Excellent analytical and organizational skills.