Job Description

Job Description

About Us: At Southern General , we take pride in delivering outstanding service and innovative solutions to our customers. We foster a collaborative, professional, and growth-oriented environment. We are looking for an experienced Auto Bodily Injury Claims Adjuster who aligns with our core values and thrives in a fast-paced, results-driven setting.

Our team specializes in providing highly skilled claims professionals who are adept at managing complex coverage and liability cases. With expertise in handling casualty caseloads, we continue to set the standard for professionalism and excellence in the industry.

We’ve embraced a hybrid work model, offering the flexibility of three remote workdays each week while encouraging in-office engagement to collaborate with peers and managers. This balance helps us maintain and strengthen our dynamic workplace culture.

Job Summary: As an Auto Bodily Injury Claims Adjuster, you will play a crucial role in managing and resolving bodily injury claims stemming from auto accidents. Your responsibilities will include conducting investigations, assessing liability, evaluating damages, and negotiating settlements to achieve fair and timely resolutions. Throughout the process, you will deliver exceptional service to claimants and other stakeholders.

In this role, you will analyze insurance coverage, liability exposures, and damage assessments, ensuring claims are resolved in accordance with established Best Practices and within assigned authority limits. We are seeking organized, strategic, and innovative professionals who thrive in a customer-focused environment. As a key point of contact, you will communicate with customers over the phone, guiding them through the claims process and supporting them in achieving the best possible outcome.

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Key Responsibilities:

• Investigate auto bodily injury claims to determine liability, coverage, and damages.
• Review medical records, police reports, witness statements, and other relevant documents to make prompt and accurate decisions.
• Conduct interviews with claimants, insured parties, and witnesses.
• Evaluate the extent of injuries and calculate appropriate compensation within policy limits.
• Negotiate settlements with claimants, attorneys, and other representatives.
• Maintain accurate and thorough documentation of claim files and activities.
• Ensure compliance with applicable laws, regulations, and company policies.
• Provide clear and empathetic communication with policyholders and other stakeholders throughout the claims process.

Qualifications:

• High school diploma or equivalent (Bachelor’s degree preferred).
• Minimum of 7 years of experience in auto bodily injury claims adjusting.
• P & C Adjusters License required.
• GA and /or NC license preferred.
• Non-Standard auto experience is preferred.
• Strong knowledge of insurance laws and regulations, including liability assessment and medical terminology.
• Strong communication skills.
• Excellent negotiation, communication, and problem-solving skills.
• Ability to handle multiple claims effectively in a fast-paced environment.
• Proficient in claims management software and standard office applications.

Insurance House is an auto insurance company writing business in Georgia and North Carolina.

Company Description

Insurance House is an auto insurance company writing business in Georgia and North Carolina.