[Customer Support / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Rep you'll: Manage incoming customer inquiries and customer escalations from the core team and outside departments via email, chat and phone; Respond to customers directly and be a champion for improving the customer experience internally; Empathize, advocate for, and maintain positive relationships with customers; Handle customer inquiries, triaging customer concerns to provide appropriate solutions and alternatives within time limits; Provide accurate, valid, and complete information by using the right methods and tools available...Hiring Fast >>