Mac Support Job In Allen, Texas, Techdigital Corporation

Mac Support Job In Allen, Texas, Techdigital Corporation

Details + Details -

  • Job type: Full time
  • Contract type: Permanent
  • Salary type: Per annum
  • Occupation: Mac support
  • Remote:
  • Work from home:

Location + Location -

  • Country: United States
  • Region: Texas
  • City: Allen
  • Address: Allen, Texas

Description + Description -

• Imaging and reimaging of Windows \ Dell Hardware • IMAC • Perform Software Installations • Smart Hands Activities • Provide remote support for users traveling or at home. • Provide accurate asset information within ticketing system to ensure an accurate asset database • Perform refresh of end user devices in alignment with refresh schedules • Assist with inventory activities as required weekly and monthly • Maintain an incident/IMAC resolution/closure rate of 5+ tickets per day • Ability to work within Service Now • Strong ability to interact with Customers

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