8 years of experience required



This position is for a CICS Systems Programmer and a member of the Mainframe Services team that will primarily be accountable for ensuring a highly available mainframe system. This results-oriented job requires a solid understanding of mainframe subsystems in a large scale IBM Parallel SYSPLEX environment.



The primary functions of this role are:



Install, upgrade, and manage CICS/MQ environments using SMP/E



Provide Tier-3 support for the IBM Z Mainframe z/OS environment



Install and maintain third party software products related to CICS/MQ



Responsibilities



Planning hardware and system software upgrades and changes in configuration



Testing and evaluating IT vendor products. Reviewing IT vendor literature to identify product deficiencies, workarounds, and scheduled patches/updates.



Identifying opportunities to improve system and application performance, including automating manual system tasks



Monitoring and resolving automated system alerts/alarms that indicate system functions were not completed within established service levels



Conducting root cause analysis to identify and resolve complex problems impacting IT infrastructure



Training system operators and application programmers



Assuring compliance to required standards, procedures, guidelines, and processes



Writing documentation, including policies and procedures. Adding, updating, and closing records in the Incident Management, Problem Management and Change Management databases (ServiceNow).Qualifications



We are looking for someone with strong marketing and communications background to create a campaign for the Meeting Experience program for general audiences and targeted communications for stakeholder and executive audiences



Experience with planning and creating a training program for end users is a plus.



Qualifications



z/OS concepts and utilities including TSO/ISPF, JES2, JCL, etc.



z/OS software installation using SMP/E



CICS concepts and utilities including RDO/DFHCSDUP, DFHSIT, PLT, etc.



SYSPLEX concepts including Coupling Facility (CF) structures, CICSplex topology (TOR/AOR/FOR), CICS Dynamic Routing, etc.



z/OS performance monitoring, reporting, and tuning. Utilizing system monitors (BMC MainView) and analyzing SMF records (SAS/MXG).



z/OS Security (ACF2) and Networking (TCPIP, VTAM)