Job Title: Product Program Manager
Location: New York City, NY – Hybrid working set up (Tuesday, Wednesday, Thursday) Onsite
Duration: 12 months
Pay Range: $62 -$67/ hr. on W2 + benefits
Our client – who is a consumer electronics manufacturer is looking for a Product Operations Program Manager to support the launch of new services with Client’s third party partners, as well as new platform features to Client’s services integration platform.
In this role, you will help us plan routes to market for new features, evaluate operational efficiency across existing partnership models, and support internal operational scaling.
To that end, you will work closely with cross functional teams such as Product, Engineering, Business Development, and Marketing.
Strong technical savvy with the ability to understand system architecture and ability identify gaps in workflow
Outstanding influencing skills with ability to gain alignment on solutions that work best for all teams involved
Efficient and clear communication as a key stakeholder in cross functional environments
Proficiency crafting high impact presentations using Keynote to clearly articulate solutions
Passion for translating business needs to technical requirements
Relevant experience in project or program management, product management, or technical operations
Experience with building training materials, product roadmaps, and operational launch plans.
Gather business requirements for future enhancements of our third party integration platform
Work cross-functionally with internal groups and external partners (as needed) to create go-to-market plans and roadmaps for upcoming platform feature enhancements
Manage roadmap for tools leveraged to onboard and maintain partners and advocate for enhancement capabilities with relevant stakeholders
Troubleshoot partner escalations and support our broader team with platform inquiries
Document reporting requirements to enhance visibility into the health of the business and efficacy of our platform
Drive deliverables on other projects as assigned
Education & Experience
Bachelor’s degree (MBA a plus) or equivalent experience