Qa Specialist Iii Job In Des Plaines, Illinois, Mindlance

Published 2022-09-26
Expires 2022-10-26
ID #1185589598
Qa Specialist Iii Job In Des Plaines, Illinois, Mindlance
United States, Illinois, Des Plaines,
Published September 26, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Per annum
Occupation: Qa specialist iii

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Job Description Complaints QA Specialist

This Quality Assurance Specialist position will be responsible for Complaint Handling functions within the client Molecular Field and Product Quality team.

As a quality approver ensure complaint investigations are compliant with complaint handling procedures, thorough and well documented. Strong technical writing skills are required to ensure clear concise documentation that is originated or approved by QA. Must have strong interpersonal skills to work effectively with service, technical and quality organizations. Attention to detail is a must. An ideal candidate exhibits excellent organizational skills and self-motivation. We are looking for a team player to join our team that will help deliver on team and divisional goals. Complaint handling experience required.

Daily responsibilities include:

Review and approve complaint investigation reports documenting determination

Review of new tickets assessing for accuracy of categorization (inquiry, complaint, potential reportable event)

Develop customer reply to convey outcome of investigations

Follow up on ticket status and drive to closure

Customer letter data gathering, drafting and routing for approval

Support audits by preparing requested documents

This position is NonExempt. Hours over 40 will be paid at Time and a Half. Assures the quality of manufactured products and processes per standard operating processes(SOP'S) and GMP (Good Manufacturing Practices). BS degree and/or 5+ years equivalent experience

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    Registered on October 7, 2017


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    Manufacturing is the production of merchandise for use or sale using labour and machines, tools, chemical and biological processing, or formulation. The term may refer to a range of human activity, from handicraft to high tech, but is most commonly applied to industrial production, in which raw materials are transformed into finished goods on a large scale. Such finished goods may be sold to other manufacturers for the production of other, more complex products, such as aircraft, household appliances, furniture, sports equipment or automobiles, or sold to wholesalers, who in turn sell them to retailers, who then sell them to end users and consumers.

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