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Quick Lane Service Manager / Automotive Service Manager

Last update 2025-02-09
Expires 2025-02-09
ID #2546561691
Free
Quick Lane Service Manager / Automotive Service Manager
United States, Illinois, Libertyville,
Modified January 12, 2025

Description

Hands on position!!


Qualifications
• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized and friendly personality

Responsibilities
• Ensure that customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Ensure customer has a positive dealership experience
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Spend quality time building relationships with the customers

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Quick lane service manager / automotive service manager

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