Plan, procure and manage the flow of parts from a global supply chain supporting Client Aftermarket distribution network and customers.
Plan and procure quantities of parts necessary to meet aftermarket customer availability goals and inventory levels for an assigned supply base.
Manage order parameters and exceptions
Proactively identify supplier backlogs.
Partner with suppliers to develop backlog recovery plans and monitor effectiveness.
Manage Critical Order response from Supply Chain to maximize customer uptime.
Resolve and expedite customer back orders and stock orders as necessary to satisfy customer expectations and parts availability targets
Help led the effort to develop and manage Client Aftermarket supply chain for Client Aftermarket; communicate Client needs and expectations, monitor supplier performance and responsiveness, establish long term planning and capacity reviews, participate in cross-functional supplier management activities, identifying and communicate supplier risks, develop supplier relationships that help foster continued growth and partnership.
Work cross-functionally with internal and external stakeholders to coordinate supply-related programs for Client including tooling capacities, Marketing campaigns, supplier constraint management, component life cycle planning, product Changeovers and introductions, Etc.
Analyze and diagnose supply chain trends. Present finding and recommended actions to department management.
Manage the long-term stability and availability of client most strategic components and supply partners, design and manage outside the box strategies to combat unique supply constraints.
Provide customer feedback on order status.
Utilize lean principals to continuously improve departmental processes, standardize and document best practices.
Other duties as required by the Aftermarket needs.
Primary responsibility to ensure component availability for customers in aftermarket.
Follow up on demand schedules that are not being met.
Engagement with suppliers locally and globally.
Resolve any pending issues that may be creating gaps in supply.
At the end of the day, they are working to ensure there is availability of parts from suppliers to keep their trucks on the road.
Salesforce to create a ticket / question and this team provides feedback to the customer tickets.
Bachelor's degree with 1 year of related experience OR an associate degree with 2 years of related experience OR 6 years of related experience required.
An attached resume is required.
Strong interpersonal communication skills required.
Ability to work well in a team setting required.
Proven analytical and problem-solving qualities required.
Proficiency in Microsoft Office applications required.
A degree in Supply and Logistics preferred.
One year Supply and Logistics experience preferred.
Related experience in Supply and Logistics preferred.
SAP experience preferred.
Training and / or experience in Lean principles, problem solving techniques, and waste elimination preferred.
Strong communication skills are important.
Strong understanding of logistics and supply chain.
Good team skills.
Teamwork with other members that are in the same role.
Cross functional work with other departments within Client.
Self-motivation is important since this is a hybrid role.
Prior work history in supply chain or logistics.
Bachelor's Degree with supply chain or related focus with 0 years of professional work history.
High School Diploma with 3 years of experience.
Working with SAP systems and salesforce.
Ability to hold someone accountable (e.g., supplier, team member, etc.).
Strong problem-solving skills (think creatively without escalating immediately).
General computer skills.
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.