Role & Responsibilities:
Clinical Care:
- Provide telephone support.
- Facilitate communication between customers and providers.
- Assist with prescription refills.
- Perform x-ray duties as assigned if individual has passed the x-ray operator exam.
- Perform phlebotomy duties.
- Perform clinic laboratory tests.
Clinic Support:
- Front desk/check-in support.
- Ordering and stocking supplies.
- Assistance with prior authorizations.
Other:
- The team member is accountable to demonstrate proficiency for the skills outlined in the Medical Assistant scope of Practice.
- Additional skills requiring competency evaluation are defined by and dependent on clinic.
- The team member is accountable to maintain skill proficiency, including improvement were deemed necessary, and upgrading any additional or new skills on the appropriate position skills list.
- Accepts other duties as assigned to promote the accomplishment of organizational goals.
- The Medical Assistant takes direction from the Physician, Provider, Registered Nurse, Clinic Supervisor and Clinic Manager.
Compliance:
- Understands and follows principles and standards as outlined in Corporate Code of Conduct.
- Protects customer and team member privacy and only accesses customer- and/or team member-related information as needed to perform job duties.
- Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
- Recognizes and complies with legal, regulatory, accrediting, and procedural requirements related to area of responsibility.
BASIC QUALIFICATIONS:
Education:
- High School graduate or equivalent (i.e. GED) required.
- Graduate of an accredited Medical Assistant program required, on the job experience or training, and participation in a registration program conducted by an accredited by a national health services organization, such as American Medical Technologists, and passing the credentialing exam-Required.
- Medical Assistant certification-Required.
Experience
- Previous experience in a clinical setting - Required
- Passed x-ray operator's examination or willing to take exam according to individual clinic needs.
Knowledge, Skills and Abilities
- Must be able to prioritize multiple tasks in an efficient manner.
- Knowledge of and skill in using computer software applications.
- Travel using personal vehicle to various local worksites is required. Only applicable for Occupational Medicine.
Required Licensure/Certification:
- Current BLS Certification
