Responsibilities:
- Leasing Process: Manage the leasing process from start to finish, including conducting property tours, processing applications, and assisting with lease agreements.
- Customer Service: Provide superior customer service to prospective residents, addressing inquiries, and providing detailed information about the property and available units.
- Lead Management: Follow up with leads and inquiries promptly to schedule property tours and convert leads into leases.
- Lease Renewals: Assist with lease renewals by communicating with current residents, presenting renewal options, and facilitating lease extensions.
- Marketing: Contribute to marketing efforts by creating listing advertisements, updating online listings, and promoting property features to attract prospective residents.
- Resident Relations: Foster positive relationships with current residents, addressing concerns, and providing assistance as needed to ensure resident satisfaction.
- Documentation: Maintain accurate records of leasing activities, including applicant information, lease agreements, and resident communication.
- Market Research: Stay informed about market trends, competitor pricing, and industry developments to make informed leasing decisions.
- Administrative Support: Assist with administrative tasks such as answering phones, responding to emails, and maintaining leasing office supplies.
- Compliance: Ensure compliance with fair housing laws and company policies in all leasing activities.
Requirements:
- Fluent in Spanish & English language.
- High school diploma or equivalent required; bachelor's degree preferred.
- Previous experience in Apartment Leasing.
- Excellent communication and interpersonal skills.
- Strong sales abilities with a proven track record of meeting leasing goals.
- Proficiency in Microsoft Office Suite and property management software.
- Knowledge of fair housing laws and regulations.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Positive attitude and willingness to work flexible hours, including weekends and evenings.
- #IND123
