Job Description:



Performance Objectives



The successful candidate will have the opportunity to:



· Implement, and maintain LAN/WAN, Data Center and wireless infrastructure; this includes wiring closets, racks, cabinets, fiber connections as well as all WAN circuit connections, remote office connections and all relative monitoring systems and software.



· Perform LAN/WAN and wireless trouble shooting to isolate and diagnose network problems o Install, maintain and upgrade network routers, switches and network VoIP and monitoring servers as required.



Palo Alto ( NexGen Firewall, Panorama & Prisma)



· Devises solutions to complex operational problems within the capacity and operational limitations of installed equipment.



· Maintain high availability of all network infrastructures within a global company - Provide internal IT users with network and connectivity technical support o Respond to users concerning their access to resources on the network via Help Desk escalation.



· Perform as an escalation point for service impacting events relating to network - Work with network design and operations teams to define and adjust site level network requirements.



· Ensure Change management procedures are followed to minimize risk and maximize systems up time and performance.



· Ensure formal SLA's that meet business requirements are adhered to o Ensure incident response and management protocols and process are effectively and consistently followed.



Requirements



• Experience in managing Cisco, and Client Network environments/technologies.



• Cisco ACI experience preferred.



• Experience with SDWAN and MPLS Solutions.



• 5+ years of Network Analyst/Engineer experience in multinational enterprise environment.



• 2 or 4 year degree (Information Technology) preferred.



• Experience in fast-paced working environments.



• Enthusiastic approach to customer service.



• Experience in a multi-business unit environment with R&D/Engineering, Manufacturing and Sales teams bringing various requirements to the network solutions of the organization.