We are seeking a driven and hospitality-oriented Front Desk Concierge to assist with the day-to-day building operations at one of our Williamsburg Luxury Class A rental apartment buildings. As a Concierge, you will be serving in a primary resident and tenant facing role and be a key point of contact in delivering a first-class customer experience.
Deliver an exceptional experience through genuine hospitality to Residents, guests, and colleagues
Actively monitor safety and security of the building by reviewing security cameras, conducting regular patrols, responding to emergencies and concerns promptly and efficiently, and exercising great judgement including escalating issues immediately.
Oversee the delivery and storage of all packages and parcels delivered to the building including logging and distributing packages, and managing vendors and deliveries
Maintain accurate and complete shift logs ensuring proper "handover" to ensure successful communication through shift changes
Prior experience of at least 2 years in luxury residential, hospitality, or service industries
Service-focused, with genuine passion for delivering hospitality.
Punctuality and high standards of personal grooming and appearance.
Schedule flexibility to work different shifts as needed, including evenings, and weekends.
