Service Technician, Albuquerque, Solcius

Service Technician, Albuquerque, Solcius

Details + Details -

  • Job type: Full time
  • Contract type: Permanent
  • Salary type: Per annum
  • Occupation: Service technician

Location + Location -

  • Country: United States
  • Region: New Mexico
  • City: Albuquerque

Description + Description -

Job Description We are looking for problem solvers, self‐motivators and action oriented thinkers. We are changing the way the world produces power and are looking for a Service Technician that is ready to jump into the nation’s fastest growing industry. We are looking for a self‐starter Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability Employees are required to submit to a criminal history check, drug screening and obtain clearance from the state based upon the state requirements. Key Responsibilities • Provide service and customer support during field visits or dispatches • Tie workflow to schedule • Manage all on‐site installation, repair, maintenance and test tasks • Diagnose errors or technical problems and determine proper solutions • Produce timely and detailed service reports • Document processes • Run permits to required locations • Operate vehicle in a safely manner and use field automation systems • Follow all company’s filed procedures and protocols • Cooperate with technical team and share information across the organization • Comprehend customer requirements and make appropriate recommendations/briefings • Build positive relationships with customers • Maintain the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, questioning nonstandard operations or environmental factors that may involve unmitigated hazards, and providing feedback to site leads and management on all safety issues Qualifications • Ability to troubleshoot, test, repair and service technical equipment • English literacy • Ability to work flexible shifts and to adapt to changing work schedules • Familiarity with mobile tools and application Required Experience Must have a clean and valid driver's license, and be able to pass a drug test and background check • 2 years of field service experience • 2 year degree • Ability to perform multiple jobs at one time while maintaining organization • Self‐motivating and positive Company Description Please review our website.

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