JOB TITLE: Training Specialist I
LOCATION: REMOTE
DURATION: 8 months
PAY RANGE: $25-$29/hr

COMPANY:
Our client, a service-first CRM company is looking to identify a Training Specialist I to join their team. Please see below for details.

Duties:
SUPPORTS UNITED STATES TIMEZONES

Responsibilities:
• Facilitate engaging and inclusive training sessions, adjusting style based on learner needs.
• Schedule learners, track attendance, and ensure efficient classroom time management.
• Establish expectations, provide clear instructions, and model appropriate behavior.
• Utilize learning technologies within and manage virtual and in-person training technologies.
• Assess learner needs, modify instruction, and provide recommendations for improvement.
• Gather and organize learner data to support reporting needs
• Create a safe and comfortable learning environment, utilizing active listening techniques.
• Leveraging Adult Learning Techniques and Virtual Facilitation best practices to ensure knowledge transfer is successful and validated.
• Stay updated on adult learning practices and instructional design concepts.
• Demonstrate enthusiasm to maintain learner engagement and promote the benefits of training.
• Collaborate within and outside the team, practicing inclusivity and respect.
• Communicate effectively through active listening, concise verbal and written communication.
• Work independently with some direction, meet goals, and think strategically.
• Demonstrate product knowledge of client and address learner questions.
• Understand organizational levels, operations knowledge, and project management principles.

Qualifications:
• 1-2 years experience in training and development.
• Excellent communication and presentation skills.
• Proficient in utilizing learning technologies
• Proficient in utilizing virtual delivery and facilitation tools
• Understanding of adult learning principles and instructional design concepts.
• Strong organizational and time management skills.
• Ability to adapt training style based on learner needs.
• Passion for continuous learning and professional growth.

IND123